Privacy Policy
1. Scope and Principles
This policy explains how TrueGeoIP collects, uses, stores, and protects personal data across our website, API, analytics, and support channels. Our program is guided by data minimization, purpose limitation, transparency, and accountability.
2. Data We Collect
- Account data: name, email, authentication data, and profile settings.
- Billing data: subscription and invoice metadata from payment providers.
- Service telemetry: API request metadata, timing, and error logs for reliability and abuse prevention.
- Security logs: events needed for monitoring, investigations, and incident response.
3. Global Privacy Standards
We structure our controls to support globally recognized requirements and customer expectations, including GDPR/UK GDPR, CCPA/CPRA, LGPD, PIPEDA, APPI, and Singapore PDPA where applicable.
4. Lawful Basis and Data Use
We process data under lawful bases such as contract performance, legitimate interests, legal obligations, and consent (where required). Data is used to deliver services, secure infrastructure, prevent fraud, and comply with law.
5. Security and Control Frameworks
Our safeguards align with enterprise security practices informed by ISO/IEC 27001 control domains, SOC 2 trust principles, and NIST-style risk management. Controls include least privilege access, encrypted transport, monitoring, vulnerability management, and incident response procedures.
6. Data Retention and Deletion
Data is retained only for the minimum period necessary for service delivery, legal compliance, and security operations. When no longer required, data is deleted or de-identified according to our retention schedule.
7. International Data Transfers
For cross-border processing, we apply safeguards such as contractual protections and transfer risk assessments to meet applicable regional transfer obligations.
8. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your data.
To submit a request, contact matkarimovislam6@gmail.com.